Greg Poll from Adrian, Michigan 49221
I ordered 2 of the 48" playpens. I needed them fast and Dog.com came through. I received them in 2 day and both were broken. The heavy platform hooks were packed against the wire cage and had riped out rows of wire on the cage. Very bad way for the manufactur to pack them. The wire is very light gauge and the welds are poor. The platforms are heavy weight and the trays are nice. I received them just before a Holiday and now have to wait 4 days to contact Dog.com for a return, exchange or refund. I will write a follow up review on their service. I have purchased many things from Dog.com and this is the first problem.
4 out of 4 found this review helpful